At Jaciks.com, we want you to be satisfied with your purchase. Please note that we do not provide refunds, but we do offer replacements once the returned product is received and inspected.
1.Eligibility for Return & Replacement
- You must request a return within 7 days of delivery.
- The product must be unused, in its original packaging,
and in the same condition as received. - Proof of purchase (order number or receipt) is required.
2.Non-Returnable Items
- Customized or personalized products.
- Products damaged due to misuse, mishandling, or use of
sharp/sharp-edged objects. - Items reported after the return window has expired.
3.Process
- Contact us at info@jaciks.com with your order number,
photos, and reason for return. - Ship the item back to us (address will be provided after
approval). - Once the return is received and inspected, we will send
you a replacement item of the same type.
4.Shipping Costs
- Contact us at info@jaciks.com with your order number,
photos, and reason for return. - Ship the item back to us (address will be provided after
approval). - Once the return is received and inspected, we will send
you a replacement item of the same type.
5.Contact Us
For return and replacement requests, please reach out:
info@jaciks.com
+971569644125